Finance
The outsourcing companies constitute an important element of the marketing process in the financial branch. Dynamism of the branch entails the necessity of more and more widespread marketing activities. Due to our experience gained during implementations of the financial sector projects, we are able to create comprehensive solutions aimed at the most effective results in the costs optimization.
Within the framework of financial sector cooperation, we work on:
- sales – active sales of credit cards, bank accounts, investment products and bank insurance policies aimed at particular target groups. Our cooperation with financial branch includes such techniques as cross-selling, up-selling and cold calling.
- arranging meeting agendas for financials advisors – selling of insurance policies or investment products requires running financial analysis and individual choice of solution. In TIM Call Center we thoroughly understand this process and are able to facilitate it by meetings arrangement support.
- product – information call centers, are aimed at supplying information about issues connected with a bank/insurance product, its features and the ways of purchase. Our consultants will deliver this information in a quick and professional way.
- market analyses – deliver information about the level of customer satisfaction with the quality of financial sector institutions service as well as information on products, preferences and tastes of customers.